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Leadership Expectations

How many times are individuals hired into leadership positions without really knowing what their own leadership expects of them? You recognize the transformational power of exceptional leadership, and so do we. In the face of today’s unrelenting competitive pressures, shifting market dynamics and ever-increasing customer expectations, the organizations that will be most successful are those that have the right people in the top leadership roles working effectively together, an organizational culture that is aligned with the strategic direction of the business, and a commitment to developing the leaders needed for the future.
I am amazed and appalled at how many leaders do not understand the importance of a good plan, and how essential it is to make sure their subordinates know the plan and understand their part in it. When I took leadership of an inventory management function that served an aviation operation, I received answers to my questions that emphasized the requirement to keep the warehouse stocked and make sure data processing was accurate and timely.

In his best-selling book The Tipping Point, Malcolm Gladwell used the term « connector » to describe people who link people, ideas, and resources from diverse social and business successful businesses, connectors are critical facilitators of collaboration.
A premier executive search and leadership advisory firm for 60 years, we provide the insight that organizations around the world rely on to select Mindset and develop executives, set new leaders up for success, optimize team effectiveness, and evaluate and evolve their organizational cultures.

We can see this for example in famous business leaders like Fred Smith (FedEx), Herb Kelleher (Southwest Airlines) and Bill Gates (Microsoft), all of whom have participated in significant ways to support their employees and engaged in external activities to develop their respective fields and also support educational and charitable organizations.
Build a team culture with shared values. Very few people see their own personal set of values in terms of things like customer service or teamwork. Joe Solymossy, Gordon McGovern and other good leaders understand what that means. In this tactic the leader does not ask directly what he wants but he engages in some other task that will make people do the thing that he want them to do. When the direct approach fails, this is the best alternative tactic available for a leader.

It takes an understanding of the core leadership competencies and embedding these into the organisational culture where they are measured and reviewed. The customer relations team of a bank was headed by Luke, an extremely effective transformational leader, who has brought about much results in the team, and has led the team to be renowned for their efficiency and productivity throughout the bank.

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